Prepare the details
Gather tyre information and photographs of the damage.
Support you
can rely on
We help you submit warranty claims.
Contact your sales representative.
Claims and warranties
Your claim, step by step
Prepare the documentation and submit your claim through the B2B claims system. DAVECO helps organise the information and supports communication throughout the process.
Submit your claim
Add a description and documentation in the B2B system.
Track progress
Check the status and provide any additional information requested.
What should you prepare?
Tyre and usage details
- Brand, model and size
- DOT code and serial number
- Description of the damage and mileage
- Vehicle and operating conditions
Photographic documentation
- Photos of the whole tyre and sidewall
- Legible DOT markings and serial number
- Tread and tread depth measurement
- 2–3 photos of the damaged area
Manufacturer assessment and decision
The tyre manufacturer assesses the validity of the claim and makes the claims decision. DAVECO supports claim preparation, forwarding documentation and communication with the customer.
All information in one place
The B2B system lets you submit documentation, check the status and access your claims history.
Need help with your claim?
Contact your sales representative.